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Process improvement in a simple way - Duration: 9:41.
Hi, today we're going to look at process improvement. To set the scene for process
improvement we have to take a look at a classic organisation or a company as they
look all around the world. A classic organisation has a board of management,
they have a sales and marketing function, they have production and they have
distribution. Of course, they have lots of other functions, that are sub-departments, all
kinds of forms and shapes. So, they have a big hierarchy with a lot of people and a lot of resources.
And the sales people they focus on making sales meeting their sales quotas, taking
orders with that sole purpose. The production people they want to produce
the order the most efficient way, they may want to wait until their machinery can
be utilised the best way until they can buy a big batch of raw materials. But,
they're also focused on their little part of the journey and find a
distribution they only want to drive off when the truck is full so to speak. So,
each department in the classic organisation are really focused on
resource and optimisation as we call it. Now, the problem with this setup is that
the customer he's out here and he places an order and because the sales
department prefers to do things their own way this order may have to wait a
little bit. It may have to go to a different department for clarification and then it has to go to another sub-department in production. Before there
are enough orders for production to start producing. And once they have
produced it may go into some kind of inventory, before it is there another
enough orders to send them off a truck. And the truck goes off and the customer gets his order.
Now this whole journey may take let's say, 100 days. But, the
question is how much of this activity was actually value-adding to the
customers order? So what percentage of these hundred days were actually spend
on value-adding activity? This question is what flow optimisation is about. And
flow optimisation is essentially process improvement. It's a completely different
perspective of your organisation where instead of having a focus on
resources and their efficiency we look at what is called the flowing unit. In
this case, it's first an order and later it's a product but, how is the flow
unit traveling through the organisation? Where is it waiting? What is
stopping it? That's the flow efficient organisation
and process improvement is the discipline of improving this overall
flow. So, let's have a look at how it's done. So first to improve this process we
first need to understand it and understanding it means mapping it. So if
we take this flow here, here in sales there's negativity. We need to know
exactly what's going on in here, what are the checklists what are the tasks they do?
The same thing in this department, what goes on in this activity? What goes on
here and here and here? And we need to make sure that this is actually the flow
that is followed each time. So we need to first map our process and then we need
to stabilise it, to standardise it. Because, if we don't stabilise it then we
will have a bit of a moving target to optimise on. So, it's only when we're
clear about what is the flow each time, and one of the activities done each
time, and everybody has the same picture of it that we are ready for the real
process improvement. But, this exercise alone is going to surface a lot of
obvious improvement points, a lot of waste that we can eliminate. This is sort of the
low-hanging fruit of process improvement. So once your process is mapped and stable
then it's time to look at it's flow. The normal classical organisation it takes
its starting point in the resources and that's the whole perspective of that
organisation. But, a process based organisation has the perspective of the
flow unit. The flow unit are the pieces of information, product, even people that
are moving through your process. And this flow is calculated by
throughput time. And throughput time is the cycle
time of each activity, the time it takes to complete each activity times the
number of flow units in the process. So, in this case, we had a throughput time of
100 days but, we estimated that we only had four instances of actually creating
value. And so in this case we may have had a process efficiency of just 4
percent. 4 days out of 100. So there is huge room for improvement here in this
process. So the question is how do we find it? And in order to do this we have to
look at the factors that stop the flow unit from flowing through our
process. And there are two major factors here one is variation, for instance if
our customers don't have a standardised way of giving us requirements, if we get
a lot of different requirements, so each product looks unique. Then this variation
will clog up these different activities and take a lot of time throughout
the process. So imagine, having a lot of special processing for very different orders.
Obviously, then you will see a lot of flow units clogging up here at this clip
here. And this will become a bottleneck, and the bottleneck is the second major
cause of flow inhibitors. Bottlenecks are forming around the activities that
take longer than the average. So we have to look at reducing variation by
simplifying the products we produce, how we take our orders in, how we can make
everything as ready as possible in the beginning. But, also of course the
fluctuations in demand. It's clear that if we suddenly have a lot of flow units
going through the system then a lot of the problems are going to show. So we can
get this demand trickling in all the time and have a few flow units in the
system and any moment in time then we are more able to be able to handle it at
the different workstations or the different activities so variation and
bottlenecks are the key things to look for. And what they also do is that if we
have a lot of flow units stopping at some point, then suddenly you will
need will have secondary needs. And secondary needs are when people will
have to for instance store inventory or find ways to handle a large volume of
problems. It could be that we need to call our customers to tell them things are
delayed, to give them a status. And it could be that they were stressed and a lot of
issues involved with having this group of people handling a lot of different
flowing rooms at any moment in time. So this is really the discipline of
process improvement and this is where we can effectively use lean tools such as
5s for instance to optimise how our our tools are organised in each workstation.
But, also tools such as A3 to analyse why certain problems occur.
And gradually remove all the redundant secondary activities that are happening
in our flow. And make it as value-adding as possible so that we
reduce the number of days in throughput time and a number of activity going in
that doesn't add any value to the customer in the end. So that's really the
essence of process improvement and I hope you have found this video inspiring
to go out in your own business and find areas where you can improve. And of
course while this is a manufacturing example, the principle is the same. If
we're dealing with paper flows, if we're dealing with patient flows
all that matters is that we take the perspective of the flow unit.
And we travel through the system through our organisation with this perspective.
And we look at the activities that are that value-adding and try to
eliminate everything else. That's what we need to do in process improvement.
So, thank you for your attention.
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Simple Roasted Butternut Squash Recipe - Duration: 4:42.
hey spices thanks for joining me today in today's video we are going to make
the perfect side dish that will remind you of autumn / fall in today's video we
are gonna make some oven roasted butternut squash it is a delicious
recipe simple to make with an easy cleanup so let's go spice things up okay
so the first thing we are going to do is peel the butternut squash and then I
just like to cut the end off on each side and if you see all these seeds
I always like scrape them out or just cut around them okay so I'm gonna start
by cutting these up into little bite-sized pieces so I'm gonna take a ziploc bag
and I'm just gonna put the squash right in this ziploc bag so it's easier
okay so now the nice thing is we can take everything and just put it into the ziploc
bag with the butternut squash so we're gonna add some olive oil and I
like to add just enough that it covers all of the squash so that all the
seasonings can stick to it so this is probably about 1/4 cup of olive oil okay
so now I'm going to take the seasonings and put them in this is 1 teaspoon of
chili powder 1 teaspoon of cumin and 1 teaspoon of garlic spread let me just
show you what it looks like so this is what I like to use so one teaspoon of
this and then you just want to sprinkle it in here and this is all about not
having to do a lot of dishes not having to make a big mess and you just want to
close that up and now we are going to mix it
all together until all the butternut squash is evenly coated all right that
is pretty good and I'm gonna preheat my oven to 400 degrees and now you want to
get a cookie sheet and then I like to take some aluminum foil break off
piece and just put it right over the cookie sheet and this also helps with a
no-mess and also when you're roasting things you don't want anything to burn
on your pan and now you're going to want to take your butternut squash and just
pour it right on the cookie sheet and then spread it out as much as you can so covers the full pan
and it roasts a little more evenly okay so now you want to put your butternut
squash in the oven at 400 degrees for about 20 minutes so we'll come back and
check it in 20 minutes
all right so it has been cooking in the oven for 30 minutes and time to check it
so what you do is you take a fork and you just kind of stab it in if they
aren't tough or really hard then it is a good indicator that it is done
plus you can kind of check with the color where it's a little roasted looking
but these are done
I have to admit I used to think that I would dislike butternut squash until I
started roasting it so let's give it a try mmm it's tender and flavorful this
would be the perfect holiday side dish I hope you go home and give it a try and
if you have any questions just comment below thank you guys so much bye and see
you in the next video
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Cette astuce simple et dire au revoir à la douleur mentale pour toujours! - Duration: 3:31.
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Latest Simple And Beautiful Mehndi Design With Pictures - Shimmi's Henna World - Duration: 4:28.
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