Hello again everyone! Its Dave from Barmetrix and The Bar Shift - 41 Management
Lessons You Don't Have to Learn the Hard Way.
So I'm kicking off a series on burnout. I have had a lot of these conversations
recently I shot a whole video on this and the thing took like 20 minutes and
everyone tells me Dave it's great but it's just too damn long, and they're
right. So I scrapped that and I'm gonna chop this thing up into three
digestible bits and the first one is about scheduling. So I'm going to go off
the assumption that all of you are working off some version of a schedule.
Now if you're like most people— what most people do when it comes to scheduling is
they have a calendar in front of them and they start planning what are the
"must do things I have in the business" you start off on Monday and you know I
got a I got a do payroll I got a run to the bank and etc etc and they go Monday
Tuesday through the balance of the week. I'm gonna challenge you to sort of flip
that on its head in terms of how we schedule and it's what I call HEALTHY
SCHEDULING. Now this is especially important in our industry, more than any
other industry I've ever been in, because we will tend to work seven days a week
or at least we're in business we're operating seven days a week and in some
cases 365 days a year if not 365— 363 for most places. So it's critical that
we are well balanced in our schedule and we take personal time into consideration
when it comes to our schedule and that's where we're going to do things a little
different. So if you're using an app—I happen to use Google Calendar
for everything. I like the integrated nature of Google and email and calendar
and tasks and all that, but whatever you use. It doesn't matter to me what
application that you use, what I want you to do is open up that schedule and I
want you to see if you have any personal time scheduled into there, scheduled into
your calendar. What I have to have is I need pretty much like a full day to
recharge you know I'm a little bit longer in the tooth than what I used to
be so I get a little particular about my downtime and Sundays are my downtime. Now,
when I talked about personal recharge time—that's not family time—and people
will get that confused there's lots of layers that go wrong
when people schedule their time and the first one is they don't schedule
personal time and the second one is they confuse personal time and family time,
those are different. So on your personal time that is your personal recharge.
Think of yourself as a battery and you're not on recharge if you're out
doing stuff with the family and I've got a big family and I absolutely understand
that we call them "family obligations" for a reason like we might enjoy it but
that's work, too. So if I'm going to do a great job for my business and my family
I need to be ready to go rested well charged and I define that with my family
too so they know on Sunday so I'm vegging out the basement and don't
bother me you know unless it's the house is on fire I don't need to be bothered
and maybe even then only if people are in it otherwise leave me alone when I'm
ready to do things with the family they know it so I'll schedule that downtime
and that's not negotiable. The second thing I do on my calendar then is I
schedule my family time if I have obligations if my daughter's in track or
I've got one that's an orchestra or the boys have a game put all that stuff in
my calendar we might go out to eat as a family we might go to a movie that's
great I'll put that stuff in. I blocked that out that's the starting point for
building a schedule. Personal time / family time. Because the family time is the WHY.
Like, why do we do this? Well, we do it for those moments and we do it for those
people and for those reasons what's the point of working so hard if there's no
time or quality time left for that group. So I encourage you to start with your
personal recharge, build in the family time, now if you're young and you're at a
place where you don't have those family obligations that's one of the advantages
you have in business of not having a family and not having those obligations,
is you can repurpose that time back into the business. And look, do that while
you're young, crank that stuff out don't waste that time. Use that time back into
the business and gain an advantage there. But over time, that's going to change for
a lot of people, and as it does: SCHEDULING. The third part is we schedule in
the business obligations and there's still plenty of
time in our day to do that. And we might we start on our Monday and just work
through your schedule and all the things you have to do. Now, we're not done yet.
Within that time what I want you to do is I let's say you're working to double
you're coming in on a day and you're gonna work
you're gonna work 8:00 to close or 9:00 to close you have something like that
within that I still want you now to put down time in. You should have down time
in your schedule, and if you're working something like a double, I want you to
take your lunch off-site. I want you to leave the venue because you know that
there's no such thing as is "time away" if you're having lunch in your
venue. You sit down at a booth and you're gonna eat— you're gonna get bothered the
entirety of your lunch on things that you don't need to be bothered with— but
by virtue of the fact that you're there people are gonna come bother you with it.
So I want you to schedule some time AWAY from the business but I want you to be
disciplined about getting back into the business and doing what you need to do
the rest of the day. The next thing is with vendors when vendors come in and
they want your immediate attention that's not been scheduled, look it's okay
to say to them, "Hey man. I hear you, I'm sure that's important" I'm that guy
sometimes coming in wanting to talk to someone— I totally get if they go, "Man, I
really want to talk to you, but I want to do it where I can give you the time and
attention you deserve. Shoot me an email. Here's my card, let's
schedule some time." That's awesome, right?
We're not obligated in this ADD—
sort of management by emergency business. Don't subscribe to that. Don't
do it. Be selfish about your time in the name of being productive and efficient
with your time. Okay the next thing I want you to do is color code this
calendar. So GOLD is your personal time— that time is gold— that's what I do, and
that time allows me to do a good job with everyone I need to interact with,
everyone I'm responsible for, whether it's my family or the people in my
business. The business stuff will get coded GREEN, and then the family stuff
gets coded BLUE. And do it however you want,
but you should have a real nice calendar that allows you time for yourself, allows
you time for your family, and your business, and it doesn't need to be a
brutally hard construct. I don't want to be confined to my schedule
in such a way that it doesn't give me any freedom. So you can build that
flexibility in, I'm not saying this needs to be rigid, but what it does need
to do is allow you structure that allows you to be efficient with your time and
be able to look at a work week that you have and say does this satisfy all my
requirements— time for me, time for myself, and time for my family, and I think
you'll find that you'll live a much healthier existence when you do that—
especially in this seven-day work industry that we live in. The final part
is after you get this squared away for yourself, I want you to turn around and do this
exact same thing for your team. Grab your managers, sit them down and say,
"Show me your calendar, show me your schedule." And I want you to take them
through that— show them this video and then make sure you're down times need to
jive, right. So if you're going to disappear on Sunday like
I do,
you can't have your manager disappear on Sunday. Maybe their day is
Monday or Saturday whatever the case may be, but mesh that together so you all are
living this healthy existence with time to recharge and spend with your families.
The final nugget I'll give you on this is, I've got a client that insists on
every one takes two days off in a row. Because you guys have been there—
we take one day off and you're right back to work, and it feels like you never
had any time to really unplug. I love that as a best practice!
if you can pull that off in your business— and I would challenge you to really try— because I
think most people are quick to say, "I couldn't do it" but you can. You're just
gonna have to break some bad habits and put some trust into some people. But
having two full days off to recharge is a huge game-changer for you and the
people that work for you. So it could be Monday-Tuesday could be Wednesday-
Thursday, Tuesday-Wednesday, whatever it is —those two days can really make a
difference in terms of getting away from the business, decompressing, re-energizing,
and then get after it when you get back to work.
Man I love that! Love it. Love it.
So, that's the first I think we cut it down what eight minutes. Much better than 20!
That's about scheduling— I've got the next thing coming up— which I'm
not going to spoil the broth— I'm not going to tell you what it is— but we're
going to talk more about burnout in the next video, which will be within
the next 30 days. So until that time, remember if you don't have (that's
the beautiful back side of the book).
If you don't have your copy of the Bar Shift yet ,it's really easy to buy it on amazon.com. We appreciate you watching
and we'll see you next time. Take care, my friends!
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