Our next guest has weighed the promise of a digitally connected world and found it wanting
He observes that for many the hopes of a connection to a global community has actually left us annoying
isolation
His work as a consultant with leading-edge companies has led him to insights that are changing the way they do business
But tonight he shares these with us. Please welcome Eric Termuende and I
I want to show you guys something. This is my new phone. I just got a text my brother. Thank You Joel
And this new phone of course doesn't matter the model doesn't matter the company that built it
We do know that it was very expensive right because all new smart phones are very
Expensive and well, it is a phone we do recognize that I'm a millennial and I probably never use the phone itself
I'll probably just text and screen the calls that come in and so when we do see that these phones are new and
They're expensive we often talk about the cost of these devices
But we don't talk about though is the cost of using these devices and in early economics
We learn that the opportunity cost of something is
The is the loss of potential gain from an alternative when the other alternative is chosen so for example if I'm on my phone texting
what am I missing right in front of me and
So when we talk about these phones again?
We talk about the cool things that we do if we ask any of my friends with both the an emojis that I'll send them
with talking pandas and monkeys and cats we talk about the
Conversation killing debates when we can Google something we talk about the ability to find the answer to anything at anytime
Right in our fingertips the answers are right there, and this is all happened in the past 10 years
10 years ago the first iPhone came out 10 years ago life as we knew it fundamentally changed, right?
We could have the ability to Google anything we have calculators cameras we had
Internet we had all of these things right at our fingertips
We didn't have to be tied to a desk we didn't have to do the QWERTY or there the 1 to 9
Keyboard where we type you know 1 button 3 times 2 to the letter K things changed right and so when I started to realize
This honeymoon phase of technology that I think we've got in
I think we don't really realize the implications of it
but if you're as keen and
Observant as I am and you walk down the street from time to time you see hands heads are down. Hands are up
if you're on the bus or
C bus or the Canada Line you'll see headphones in eyes down
Actually in a study of three million drivers last year 88% of them were reported to be using their phone at some point in time
This is incredible stuff this has fundamentally changed our lives
And so this has happened in in such a recent time and so I took it upon myself to really understand how much are people
Using these phones how much are we actually on our devices and while the results vary quite significantly on?
Average we're using our phones three and a half hours a day
53 days a year
over 12 years of our life
on our phone staring at our screen
Wondering what's on here that's not out here. What are we missing?
That's a significant chunk of time, and I wondered - if that's the amount of time that wore on our phone
What are the health implications of this what is that? What does that mean aside from what we're missing aside from?
Parenting where I or kids are on iPads at the dinner table where we're crushing crushing debate and crushing conversation because we can Google something
Where teens and people even my age, maybe even myself we're texting people that aren't even at the dinner table with us
I think this is a problem. I think actually we're more alone than we've ever been before
Statistically the number of people who were reported to be lonely have quadrupled in the last four decades
When Americans were asked how many true confidants?
they had people they could go to when they were struggling people that could trust with anything the most common response was zero and
the number of people who reported zero
had tripled in recent decades
Last year a Harvard Business Review article came out. That said we are more lonely than we've ever been before
Upwards of 40% of corporate America are reporting to be lonely
We don't belong anymore this this is has significant health implications
The cost of being lonely is the equivalent of smoking 15 cigarettes a day
this is real stuff, and it's at our fingertips, and we bought the opportunity to fix it just
Last week my roommate came up to me and he sat me down
He said I want to acknowledge you for the work that you're doing
I've never been sat down in a acknowledge before that was incredible and so I said can we try this too
How does this feel sat him down and acknowledged him for the work that he was doing and the impact it had on us?
Was profound even hugged it out after it was nice
and
so
Well, how this might be a call to put our phones away and shut them off and throw them in the garbage because this is
Terrifying stuff. It's not I get it these things are incredible
We can work remotely we can call and connect with family that we haven't maybe seen in years
We can answer any question in the world we can work earlier and later and wait these aren't sounding like benefits anymore
There's a rally sounding like problems
But what I'm getting at is that the use of our cell phone has fundamentally changed our lives
And the and the kicker is is that the World Economic Forum states that we're now entering the fourth?
Industrial Revolution
One where we're not taking steps forward anymore
We're taking exponential leaps, and if we've seen any of the presentations before mine we can agree that that's true
we know that just last year a zettabyte of information was transferred across the World Wide Web a
zettabyte is the equivalent of two hundred and fifty billion DVDs of information I
Was speaking at a conference last year in Los Angeles with a head of IBM's Watson supercomputer project?
and he said that 90% of the information on the internet today was put there in the past two years and
So while we think that we've plateaued?
while we think that these numbers have flattened out I
Promise you we're just getting started I
Promise you that the technology that we're going to have access to is going to be incredible
And we don't even know that it's coming yet because in the past ten years
We've gone from no iPhone to talking and emojis, and I'm not complaining about that, but I'm complaining about losing some of my friends
I'm complaining about losing some of the connection
I am worried about losing that sense of belonging and friendship that I've got with people that I really care about
I'm worried about them losing me for the same reasons and
While this might seem like a negative talk it might seem like a bit of a warning
They say that it's darkest before dawn and in this case we get to choose when the Sun rises
Because we get to choose to acknowledge people we get to choose to look them in the eye
We get to choose to care about them
We get to choose to ask them. Not just how was your day, but what did you accomplish today?
What are you excited about?
What problems are you looking to solve and how can I help?
How can I acknowledge you for what you've done today the incredible effort that you've put in to keep your busy life complete
to allow you to feel fulfilled and full and
to get the most out of this crazy busy world that we're all trying to navigate and
So while we're so often talking about the cost of the device
I'm stuck wondering. What's the cost of using this device?
What's the cost of connection?
I'll leave it to you to answer that question for yourself
Thank you
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